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VISITORS TO THIS WEB SITE ARE BOUND BY THE FOLLOWING TERMS AND CONDITIONS ("TERMS") SO PLEASE READ THESE CAREFULLY BEFORE CONTINUING TO USE THIS SITE. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, PLEASE DO NOT USE THIS SITE. IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS, PLEASE CONTACT [corp.legal@ril.com]

Disclaimer of Warranties, Inaccuracies or Errors | | Availability | Third Party Interaction and Links to Third Party Sites | Copyrights | Trademarks | General Terms and Conditions | Applicable Law and Jurisdiction |

Disclaimer of Warranties, Inaccuracies or Errors

  1. Although Sir H. N. Reliance Foundation Hospital and Research Centre (Sir H. N.Reliance Foundation Hospital) tries to ensure that all information and recommendations, whether in relation to the products, services, offerings or otherwise (hereinafter "Information") provided as part of this website is correct at the time of inclusion on the web site, Sir H. N. Reliance Foundation Hospital does not guarantee the accuracy of the Information. Sir H. N.Reliance Foundation Hospital makes no representations or warranties as to the completeness or accuracy of Information.
  2. Sir H. N. Reliance Foundation Hospital makes no commitment to update or correct any Information that appears on the Internet or on this web site.
  3. Information is supplied upon the condition that the persons receiving the same will make their own determination as to its suitability for their purposes prior to use or in connection with the making of any decision. Any use of this website or the Information is at your own risk. Sir H. N.Reliance Foundation Hospital or their officers, employees or agents shall not be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website or the Information, or any website linked to this website.
  4. Nothing contained herein is to be construed as a recommendation to use any service, product, process, equipment or formulation, in conflict with any patent, or otherwise and Sir H. N.Reliance Foundation Hospital makes no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise.
  5. Medical records generated electronically are provided only for convenience. These may not be complete and are subject to updates. You are requested to kindly collect the signed copy of the final reports from Sir HN Reliance Foundation Hospital and Research Centre. Please note that these medical records are not a substitute for a medical advice / opinion.

THIS WEBSITE IS PROVIDED TO YOU ON AN "AS IS" AND "WHERE-IS" BASIS, WITHOUT ANY WARRANTY. RELIANCE FOUNDATION, FOR ITSELF AND ANY THIRD PARTY PROVIDING MATERIALS, SERVICES, OR CONTENT TO THIS WEBSITE, MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, WITH RESPECT TO THE WEBSITE, THE INFORMATION OR ANY PRODUCTS OR SERVICES TO WHICH THE INFORMATION REFERS. Sir H. N.RELIANCE FOUNDATION HOSPITALWILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING FROM OR CONNECTED WITH THE SITE, INCLUDING BUT NOT LIMITED TO, YOUR USE OF THIS SITE OR YOUR INABILITY TO USE THE SITE, EVEN IF Sir H. N.RELIANCE FOUNDATION HOSPITALHAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE. BY USING THIS WEBSITE YOU AGREE THAT THIS LIMITATION WILL APPLY TO ALL SERVICES, CONTENT, GOODS OR SERVICES AVAILABLE THROUGH THIS WEBSITE. IN THE EVENT THAT THE APPLICABLE LAW DOES NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR DAMAGES, YOU AGREE THAT IN NO EVENT SHALL RELIANCE FOUNDATION'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION OF ANY KIND EXCEED THE AMOUNT, IF ANY, YOU HAVE PAID TO Sir H. N.RELIANCE FOUNDATION HOSPITALFOR ANY GOODS OR SERVICES PURCHASED FROM THIS WEBSITE.

Availability

Sir H. N.Reliance Foundation Hospital controls and operates this web site from India. If you use this web site from outside of India, you are entirely responsible for compliance with all applicable local laws.

Third Party Interaction and Links to Third Party Sites

  1. In your use of the web site, you may enter into correspondence with, purchase goods and/or avail or use services from, or participate in promotions of advertisers or members or sponsors of the web site. Unless otherwise stated, any such correspondence, advertisement, use, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable third party. You agree that Sir H. N.Reliance Foundation Hospital has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
  2. This website may be linked to other websites on the World Wide Web that are not under the control of or maintained by Sir H. N.Reliance Foundation Hospital. Such links do not indicate any responsibility or endorsement on our part for the external website concerned, its contents or the links displayed on it. These links are provided only as a convenience, in order to help you find relevant websites, services and/or products that may be of interest to you, quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. Sir H. N.Reliance Foundation Hospital is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

Copyrights

  1. This web site contains material, including text, graphics and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Sir H. N.Reliance Foundation Hospital or have been licensed to Sir H. N.Reliance Foundation Hospital by the owner(s) of those rights or are sourced from public domain with no copyright warnings or restrictions for use so that it can use this material as part of this web site. The owners of these copyrights and other intellectual property rights retain all such rights on all Information, including text, graphics and sound and all trademarks displayed on this web site as are owned by Reliance Industries Limited/Sir H. N.Reliance Foundation Hospital and/or used under a license by Reliance Foundation.
  2. You may : use and display the materials only on your personal computer and only for your personal use. Sir H. N.Reliance Foundation Hospital grants you a limited, personal, non-exclusive and non-transferable license only for such use. You may print copies of the information on this site only for your personal use and store the files on your computer for personal use.
  3. You may not copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), download, display, perform, reproduce, distribute, modify, edit, alter, enhance, broadcast or tamper with in any way or otherwise use any material contained in the web site except as set out under "You may". These restrictions apply in relation to all or part of the material on the web site; copy and distribute this information on any other server, or modify or re-use text or graphics on this system or another system. No reproduction of any part of the web site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or web site, whether in hard copy or electronic format, including postings to any other web site. remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site; link to this web site; without our express written consent.

Trademarks

The Reliance™ and all products and logos denoted with TM or ® are trademarks or registered trademarks of Reliance Industries Limited or its affiliates. These trademarks may not be used in connection with any product or service that is not a product or service of Reliance Industries Limited or Sir H. N.Reliance Foundation Hospital and without prior written approval of Reliance Industries Limited.

General Terms and Conditions

  1. Sir H. N.Reliance Foundation Hospital does not routinely monitor your postings to the web site but reserves the right to do so. However, in our efforts to promote good citizenship within the Internet community, if Sir H. N.Reliance Foundation Hospital becomes aware of inappropriate use of the web site or any of its Services, Sir H. N.Reliance Foundation Hospital will respond in any way that, in its sole discretion, Sir H. N.Reliance Foundation Hospital deems appropriate. You acknowledge that Sir H. N.Reliance Foundation Hospital will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, Sir H. N.Reliance Foundation Hospital will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the Internet.
  2. Submissions and unauthorised use of any materials contained on this web site may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password. As such, you shall indemnify and hold Sir H. N.Reliance Foundation Hospital and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the web site or the use of the web site by any person using your user name and/or password (including without limitation your participation in the posting areas or your Submissions) violates any applicable law or regulation, or the rights of any third party.
  3. Sir H. N.Reliance Foundation Hospital reserves the right to terminate access to this web site at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded and printed materials.
  4. Sir H. N.Reliance Foundation Hospital may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the web site.
  5. Sir H. N.Reliance Foundation Hospital may change the format and content of this web site at any time.
  6. Sir H. N.Reliance Foundation Hospital may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason.
  7. Personal details provided to Sir H. N.Reliance Foundation Hospital through this web site will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.
  8. If you have a question or complaint, please contact us at [corp.legal@ril.com]
  9. Sir H. N.Reliance Foundation Hospital reserves all other rights

Applicable Law and Jurisdiction

These terms and conditions are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.


Our Privacy Policy

We believe strongly in protecting our customers' privacy so when we collect personal information from you, we will use our best endeavors only to use it or disclose it in the manner stated below. By using our website services, you agree that we may do so.

  1. Communication with you: Each time you use our service, we will send you an email verifying the instructions and confirming that the activities envisaged under the instruction requested. We also reserve the right to send all customers of our service, email communications from time to time regarding updates and changes to our services, new link to our website and any technical, administrative or legal notices important to our website, our products and services that we consider essential. Customers are not able to unsubscribe from these notices.
  2. Information shared : We are the sole owners of the information collected on this website. We will not sell, rent or otherwise disclose your personal information to any third party, without your consent except in the following circumstances:
    • We do share non-personal, non-individual information in aggregate form with third parties for business purposed. This does not involve disclosing any personal information which can identify any individual customer in any way.
    • We will disclose your personal information to any appropriate investigative third party, if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or believe that such action is necessary to: (1) comply with law or with legal process; (2) protect and defend our rights and property or that of our customers; (3) prevent fraud; (4) protect against abuse, misuse or unauthorised use of our website; or (5) protect the personal safety or property or our customers or the public.
    • We may employ other companies to provide services for us, including for example, processing of credit card payments. These companies have limited access to the personal information required to perform their functions and not for any other purposes. These companies are bound by confidentiality agreements not to disclose any information for any other purpose.
    • Links : Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.
    • Cookies: A cookies is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you looked at while visiting website. If you wish to reject our cookie, you can configure your browser to do so.


Introduction

  1. These terms of use ("Terms") are between you ("you" or "your") and Sir H. N. Reliance Foundation Hospital and Research Centre (Sir H. N.Reliance Foundation Hospital) ("Hospital" or "we" or "us" or "our"). By installing this application on your mobile / device ("Application"), you acknowledge that you have read, understood and have agreed to the Terms, which include our privacy policy at.
  2. Please read the Terms carefully before continuing to use the Application. The privacy policy shall be deemed to be included within the meaning of "Terms".
  3. We are entitled to at any time at our sole discretion
    1. change the terms and conditions contained herein
    2. change / provide updates to the Application, including eliminating or discontinuing any content on or feature of the Application and
    3. deny or terminate your use of and/or access to the Application. Upon termination, you shall immediately destroy any downloaded and printed materials.

    4. Application's availability

  4. This Application is currently provided free of charge, and is intended to be downloadable on Android and IOS operating systems. We may at any time charge subscription or membership fees which the user shall pay as consideration for access and use, and the Terms will continue to apply.
  5. We operate / have this Application operated from India and make no representation that the Contents are appropriate or the Application of Contents will be available in other locations. The Application may refer to products, programs and services that may not be available in your region/country. Users must comply with all laws applicable to them in relation to the use of the Application and its information and content (Contents).

    6. Application's use

  6. The Application is primarily for and as a matter of general convenience of the user for broad informational purposes to which the Content relates. Promotions and advertisements of and use of products and services, as also access and linkages to websites and other applications (including of third parties) may also be enabled by the Application's use.
  7. If the Application enables this, you may if you choose to, on a voluntary basis, post or submit information, text, photographs, images, illustrations, designs, graphics, audio, video, ideas, suggestions, and proposals. We may request you to post / submit some of your personal information (such as name, company details, title, address, contact numbers, e-mail address, date of birth, medical history, personal and health related information and other things) generally and in some cases for you to seek certain services, which you may choose to do on a voluntary basis. By doing any of the above, you represent and warrant that (i) you own or in any event have the right to post / submit the aforesaid, free of restrictions, and this will not result in infringing any right of any person or entity, and (ii) we will have the right to on a non-exclusive, royalty free, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display the aforesaid (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed throughout the world. Further, you agree that the personal information provided to us by you through the Application will governed by our privacy policy at.
  8. You shall indemnify and hold us and our trustees, and our officers, directors, employees, agents, licensors, and business partners harmless from and against any and all losses, liabilities, costs and expenses (including attorneys' fees) incurred by us, pursuant to a third party claim or demand in relation to or arising from your use of the Application, Contents, Materials, third party websites or applications or content, or products or services, or from posting / submitting anything, or breach of the Terms.
  9. The Application may contain materials, including text, photographs, images, illustrations, designs, graphics, and audio, video, written and other material including programs and codes (Materials), all of which are protected by copyright and/or other proprietary or intellectual property rights, and they are owned by us or our affiliates, or in respect of which we have rights. If enabled by the Application, you may
    1. use and display the Materials as-is only on your personal cellular phone or tablet devices solely for personal use
    2. print copies of the Content for your personal use and store the files on your cellular phone or tablet devices for personal use.

    10. Save as is otherwise permitted in the above paragraph, you shall not use the Material or the Content in any manner for any purpose.

  10. You shall not (without limiting your other obligations under the Terms)
    1. restrict or inhibit any other user from using or enjoying the Application, including without limitation by means of "hacking" or defacing any portion of the Application
    2. transmit any information or software that contains a virus, worm, time bomb, trojan horse or other harmful or disruptive component
    3. post or transmit to or from the Application any unlawful, abusive, pervasive, hateful threatening, libelous, defamatory, obscene, pornographic, offensive or racially, ethnically or otherwise objectionable or other similar material
    4. indulge in cyber stalking, become or create a nuisance for any visitor/user of the Application
    5. use the Application to conduct, or solicit the performance of, any unlawful activity or other activity which infringes the rights of others
    6. interfere with or disrupt the Application or any services provided thereon or thereby, or any servers or networks or operating systems connected to the Application, or disobey any requirements, procedures, policies or regulations of networks connected to the Application
    7. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the Application or the Materials provided on the Application
    8. reproduce, duplicate, copy, sell, resell or exploit for any commercial or unlawful purposes, the Materials or any portion thereof, your right to use the Application, or your right to access any services offered or made available on or through the Application
    9. frame or mirror the Application or any portion thereof
    10. impersonate any person or entity, misrepresent your affiliation with a person or entity, or misrepresent the origin of anything posted or submitted by you on or distributed through the Application.

    11. Disclaimers

  11. We make no representations or warranties or undertakings or guarantees of any kind for any purpose whatsoever, and we do not assume any liability, in relation to the (and in relation to the use of) the Application, Contents, Materials, products, services, third party websites or other applications that may be accessed through the Application. Without prejudice to the generality of the foregoing, and in any event we disclaim any and all warranties and representations (express or implied) in this regard whether arising by operation of law, by reason of custom or usage in the trade, by course of dealing or otherwise, including any and all representations or warranties relating to (a) merchantability, (b) fitness or suitability for any purpose (whether or not we know, or have reason to know or have been advised or are otherwise aware of any such purpose), (c) non-infringement or condition of title, and (d) that the Application will operate without interruption or error or shall be bug or virus or error free. You acknowledge and agree that you have not relied on any representation or warranties. This disclaimer and exclusion will apply even if any express representation or warranty if any set forth in these Terms is breached / is untrue.
  12. The Application may or may not be available for use, may or may not be error or virus free, at all times.
  13. The Content is not intended to be complete or accurate or updated and is not a substitute for any information or other medium of providing or obtaining information. We do not represent or warrant (nor do we assume any liability in this regard) the accurateness or the completeness of the Content, and we also do not make any representations or warranties (nor do we assume any liability in this regard) for anything or any matter relating to or arising out of any promotions, advertisements of or use of any products and services, or use by you of other websites and other applications (including of third parties) (including without limitation as to whether such third parties have all proprietary or intellectual property rights to display / use any content or material). Access to or use of such websites and other applications by you shall mean you have agreed to the relevant provider's terms, including privacy policies, relating to access and use.
  14. It is also not intended that the Application provide medical advice or opinion and no medical advice or opinion contained in the Application should be relied upon for any purpose, and if it is we shall not be responsible or liable in that regard. It shall not be a substitute for proper medical or healthcare advice, which must be sought separately from professionals, without reference to the Application.
  15. Reliance on all of the above is solely at your entire risk. User discretion is advised.
  16. Medical records generated electronically are provided only for convenience. These may not be complete and are subject to updates. You are requested to kindly collect the signed copy of the final reports from Sir HN Reliance Foundation Hospital and Research Centre. Please note that these medical records are not a substitute for a medical advice / opinion.

    17. Liability limitation

  17. To the maximum extent permitted by law, we, as well as our trustees, affiliates and officers, directors, employees and agents, will not be liable to you or anyone else for any direct or indirect / consequential / special / punitive damages or losses, personal injury, mental anguish, emotional distress, or any other personal loss (whether under law, contract or torts) that result from the access to or use of, or inability to access or use, the Application, websites or other applications, or relating to the products or services received / to be received by use of the Application. If you are dissatisfied with any matter in relation to any of the above, or with any of these Terms, your sole and exclusive remedy is to cease using the Application.

    18. Miscellaneous

  18. In the event a Term is determined by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable such provision shall be deemed to have been deleted from these terms and conditions, while the remaining provisions shall remain in full force and effect.
  19. No right or remedy shall be capable of being waived, unless done in writing.
  20. These Terms are governed by Indian laws, without regard to its conflict of laws principles. Courts in Mumbai, India shall have the exclusive jurisdiction to resolve all disputes in the first instance.
  21. Please feel free to contact us if you have any queries or comments or grievance

PRIVACY POLICY

Introduction

  1. This serves as a notice describing how personal information about you ("you" or "your") may be collected and dealt with by Sir H. N. Reliance Foundation Hospital and Research Centre (Sir H. N.Reliance Foundation Hospital) ("Hospital" or "we" or "us" or "our") and stipulates our governing privacy policy in that regard.
  2. You acknowledge that you have read, understood and have agreed with this policy. You agree that on this basis, by installing the Application you have voluntarily exercised the option to provide to us your personal information, consented to it being governed by the privacy policy, and you are notifying us of your election and consent. You agree at our request to confirm this in writing by email, fax or letter.
  3. You subsequently have the option to withdraw your consent to provide personal information but you will have to do so specifically by clicking the relevant boxes on your screen and in writing, and following the withdrawal we may discontinue for you the purpose for which the personal information was sought.

    4. Personal information and collection

  4. For the purpose of this policy, only information which relates to a natural person which is capable of identifying such person shall be ‘personal information’, and other information will be outside the scope of this policy unless otherwise required prospectively under any applicable Indian law. Personal information may include name, address, contact numbers, e-mail address, date of birth, medical records and history, physical, psychological and mental health condition, biometric information, other personal and health related information.
  5. We may collect personal information from you by your feeding it through the Application software / by clicking the relevant boxes on your screen, e-mails, fax, or any other form of written communication, which you may elect to use for this purpose.
  6. Personal information sent by your web browser may be automatically collected. This information typically includes your domain name (the site after the ‘@’ in your e-mail address). It may also contain your user name (the name before the ‘@’ in your e-mail address). Other examples of information collected by our server include the internet protocol address used to connect the user’s computer or mobile to the internet, operating system and platform, the average time spent on the Application, pages viewed, information searched for, access times, applications visited before and after a user visits the Application, and other relevant statistics. The amount of information sent depends on the settings on your browser on the Application; please refer to your browser to learn the information that it sends.
  7. We may use standard technology called 'cookies' on the Application. Cookies are small text files stored by your browser on your mobile’s hard drive and are used for record keeping purposes. Use of cookies makes web or application surfing easier by performing certain functions such as saving your personal preferences regarding your use of the particular mobile application or web site and ensuring that you do not need to re-enter your details each time you visit the Application. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of the Application. You can usually change your browser settings to prevent cookies being stored and to erase any cookies which have been stored.

    8. Purpose and use

  8. Personal information shall primarily be collected and used
    1. to enable you to download the Application, product information, service information, order products and services related details and make use of the Application
    2. to enable us to provide information on products and/or services through the Application, to your e-mail address or, by post, to your postal address or otherwise
    3. to create an individual profile for you so that we can understand your requirements, health related data provided by you and inform you of our or third party products, services or special offers that may be of interest to you
    4. to process appointments with doctors or health check-up services applications submitted by you and to set up or remind you about future appointments
    5. to provide, coordinate and manage your care. This will include communication and consultation among healthcare providers, and other members of the medical team, and disclosures for treatment purposes, both within and outside of the Hospital
    6. for payment purposes – creation of bills and collecting payment from you or insurance companies, medi-care etc., and this may entail use of information such as dates of services, symptoms and diagnosis
    7. to seek your feedback or to contact you in relation to the product and/or services offered on the Application
    8. to your family or friends involved with your care, as we find patients often discuss their care with such persons
    9. to improve the quality of care we provide to patients or to run the Hospital and health care facilities. These include activities to monitor and improve patient care, enable staff to care for patients, prepare for State and Central regulatory reviews, train health care and non-health care professionals, manage health care operations and improve health care services
    10. for medical or scientific research
    11. for maintaining a statistical database
    12. to seek tax-deductible contributions to sustain our healthcare mission, and for this we may use only your basic information and the dates on which you were at or treated by the Hospital
    13. to administer or otherwise carry out our obligations in relation to any agreement or arrangement you have with us
    14. to anticipate and suggest possible resolutions in respect of any products or services sought to be availed by you
    15. to process and respond to requests, improve our operations, and communicate with users about our or third party products and services
    16. to enable you to subscribe to newsletters if any
    17. to enable us to respond and provide assistance in cases of emergencies, for compliance with any law, regulation, judicial or government directive and for public health purposes and
    18. track activity on the Application.
  9. We may communicate with you at your e-mail address or through any other medium which may have been used by you to correspond with us.
  10. We may for the above mentioned purposes share your personal information with healthcare providers, technicians, and other persons who may need to know the personal information for the same, both within and outside of the Hospital.
  11. We may monitor or record telephone calls made by you to our customer care/helpdesk for security purposes and to improve the quality of product and services that we provide to you.

    12. Miscellaneous

  12. You will ensure the information (including personal information) provided to us is true, accurate, complete and up-dated from time to time in all respects, and not misleading in any manner. You will indemnify us and hold us harmless for any loss we may incur or suffer arising out of any such information being untrue, inaccurate, incomplete or not up-dated.
  13. We may, from time to time, change our security and privacy policies. Accordingly, we recommend that you check this page periodically in order to review our current policies.
  14. Please feel free to contact us if you have any queries or comments or grievance.